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How to Contact Zenith Bank Customer Care

Zenith Bank Customer Care, Zenith Bank Customer Care Number


zenith bank customer careThis post will show you different means of contacting zenith bank custom care in Nigeria. This is useful when you need to ask questions, seek advice, and so on. Zenith offers very friendly customer service so as to provide the best experience for their customers. Zenith Bank has clearly distinguished itself in the banking industry through superior service quality, unique customer experience, and sound financial indices. These have become part of our corporate culture to the extent the bank is easily associated with the following attributes; Best-in-class customer experience, creativity, excellent financial performance, good asset quality, stable management, dedicated and highly skilled workforce, cutting-edge Information and Communication Technology, efficient and effective distribution channels.

Also read: How to Call or Contact MTN Customer Care in Nigeria

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How to Contact Zenith bank Customer Care 

You can contact Zenith bank customer care through different means which include;

  1. Via direct customer service center
  2. Via telephone number or Email
  3. Via zenith branches or head office
  4. Via online contact form
  5. Via social media platforms

i. Via Direct Customer Service Center

Zenith bank customer service can be reached through their direct helplines which is available 27/4

  • simply call phone number: 234-1-2787000, 0700ZENITHBANK or
  • send a mail to zenithdirect@zenithbank.com

Also read: How to Contact DStv Customer Care in Nigeria

ii. Via Telephone Number or Email

You can easily reach them via telephone or email through any of the below means; 

a. General Enquiries

zenithdirect@zenithbank.com
234-1-2787000, 0700ZENITHBANK

Account Opening
For questions about your current/savings/fixed deposit account or all other accounts –

zenithdirect@zenithbank.com
+234-1-2787000, 0700ZENITHBANK

Whenever you reach out to zenith customer care, always have the following details close to you; full name, account number, BVN, and any other information you think may be important.

b. Internet Banking

For questions about your Internet banking account-
zenithdirect@zenithbank.com
234-1-2787000

c. Card Services

For questions about your Card (MasterCard, Vpay, VisaCard, and any other type of card)
cardservices@zenithbank.com
234-01- 2781740, 2782273

Hotline: 0700 ZENITHBANK

Also read: MTN Data Plan and Internet Bundles Prices in Nigeria


d. Corporate Internet Banking

For questions about our Corporate Internet Banking
eproductsupportunit@zenithbank.com
234-1-2781543, 2784056, 2781588, 2781568, 2787000

e. Zenith Registrars Limited

For questions about our Corporate Internet Banking
enquiry@zenithregistrars.com
234-1-2708930-4

f. E-Business

For questions about our e-products and services
ebusiness@zenithbank.com
234-1-2787000, 0700ZENITHBANK

g. Zenith Insurance Company

For questions about our e-products and services
info@zenithinsurancecoy.com
234-1-2783411, 2783421, 2701004-5, 4613704

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iii. Via Zenith branches and headquarters 

You can contact their customer service through their head office or branches in different cities across Nigeria. See details below;

Head Office Branch Our Head office is located at :
Plot 84, Ajose Adeogun Street, Victoria Island
Lagos, Nigeria.

Tel: 0700-ZENITH-BANK

ZenithDirect: 234 (1) 2787000, 
0700-ATM-ZENITH

ATM Unit: 0700-286-936484
0700-CARD-ZENITH

CARD Unit: 0700-2273-936484
Fax: 234 (1) 2618212

E-mail: zenithdirect@zenithbank.com

Also read: Different Ways to Check MTN Data Balance

iv. Via Online Contact form

If you don’t want to use any of the above means, you can also reach out to their customer service via their online contact form which is one of the fastest means. Follow the steps below to do this;

  1. Visit zenith’s official website at https://www.zenithbank.com/customer-service/
  2. You would see a pop-chat box on the right hand corner
  3. Fill in your name and email address
  4. then click start conversation
  5. wait for one of their support to respond to your message
  6. then provide all further details requested 

Also read: How to Contact Glo Customer Care in Nigeria

v. Via Social Media Platforms

In time of urgency, reaching out to customer care through social platforms have been effective because many people would see your message service provider do not like it when they get drags on social media, so they tend to attent to such request much faster than any of the above means. You can reach out to them via any of the below social platforms; 

  1. Whatsapp 
  2. Facebook
  3. Twitter
  4.  Instagram
  5. Youtube
  6. Linkedin

Also read: How to Contact Airtel Customer Care in Nigeria

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Techserver

Part time writer @ WapMasTazone

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